Terms of Service

Acceptance of Terms

Welcome to primanovae. These Terms of Service ("Terms") govern your use of the primanovae website located at primanovae.world and the services provided by primanovae SARL ("we", "our", or "us").

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

About primanovae

primanovae SARL is a Luxembourg-based company specialising in food cost optimization services for restaurants and food service businesses. Our company details are:

Services Description

primanovae provides food cost optimization consulting services, including but not limited to:

• Food cost analysis and reduction strategies
• Inventory management optimization
• Menu engineering and pricing consultation
• Waste reduction programs
• Staff training and development
• Performance monitoring and reporting

Service details, pricing, and deliverables will be specified in separate service agreements or proposals provided to clients.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not interfere with or disrupt our website or services
• Not attempt to gain unauthorised access to our systems
• Respect the intellectual property rights of primanovae and third parties
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials

You are responsible for all activities that occur under your account and for ensuring that your use complies with these Terms.

Intellectual Property

The primanovae website and all content, features, and functionality are owned by primanovae SARL and are protected by copyright, trademark, and other intellectual property laws.

This includes, but is not limited to:

• Website design, layout, and graphics
• Text, images, and multimedia content
• Software, code, and technical documentation
• Trademarks, service marks, and logos
• Proprietary methodologies and business processes

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission from primanovae.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy for detailed information about our data practices.

Service Availability

We strive to maintain continuous availability of our website and services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance or updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control
• Security incidents or threats

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

Payment Terms

Payment terms for our services will be specified in separate service agreements or invoices. General payment conditions include:

• Fees are due as specified in your service agreement
• Late payments may incur additional charges
• All fees are exclusive of applicable taxes
• Refunds, if applicable, will be processed according to our refund policy

We reserve the right to suspend services for non-payment after appropriate notice.

Limitation of Liability

To the fullest extent permitted by applicable law, primanovae SARL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other economic advantage.

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless primanovae SARL, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or information you provide

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Termination

Either party may terminate the service relationship at any time with appropriate notice as specified in the relevant service agreement.

We reserve the right to immediately suspend or terminate your access to our website and services if:

• You violate these Terms
• Your account becomes inactive for an extended period
• We discontinue our services
• Required by law or regulatory authority

Upon termination, your right to use our services will cease immediately, but these Terms will continue to apply to any prior use.

Force Majeure

primanovae shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government regulations, or pandemic-related restrictions.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and primanovae regarding your use of our website and services.

These Terms supersede all prior agreements, representations, and understandings between the parties relating to the subject matter herein.

Contact Information

If you have questions about these Terms of Service, please contact us: